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Privacy Policy

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Last updated: 05/05/26

Claudia Congrave Socials respects your privacy and is committed to protecting your personal data. This policy explains how your information is collected, used and stored when you visit this website or get in touch.

1. Who we are

Claudia Congrave Socials is the data controller responsible for your personal data.

If you have any questions about this policy or how your data is handled, you can contact:

Email: claudiacongrave22@gmail.com
Based in the United Kingdom

2. What data we collect

When you submit an enquiry through this website, we may collect:

  • Your name

  • Business name

  • Email address

  • Website and social media links

  • Details about your enquiry or project

We may also collect basic technical data such as how you use the website (via cookies and analytics tools).

3. How your data is collected

Your data is collected when you:

  • Fill out and submit the enquiry form

  • Contact us directly via email

  • Browse the website (via cookies and analytics)

4. How we use your data

We use your data to:

  • Respond to your enquiry

  • Communicate with you about potential or ongoing work

  • Provide services if you become a client

  • Improve the website and user experience

We do not sell your data or use it for unrelated purposes.

5. Legal basis for processing

We process your data based on:

  • Legitimate interest – to respond to enquiries and provide services

  • Contract – where processing is necessary to work with you as a client

6. How your data is stored

Your data may be stored and processed using:

  • Squarespace (website and form submissions)

  • Email provider (Gmail)

We take reasonable steps to ensure your data is kept secure.

7. Sharing your data

Your data is not sold or shared with third parties for marketing.

It may be shared only where necessary, for example:

  • With service providers that support the running of the business (such as website or email platforms)

  • If required by law

8. Data retention

We only keep your data for as long as necessary:

  • Enquiry data is typically kept for up to 12 months

  • Client data may be kept longer for legal, tax and business record purposes

9. Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how your data is used

To exercise any of these rights, please contact:
claudiacongrave22@gmail.com

10. Cookies

This website uses cookies to improve your experience and understand how the site is used.

You can control or disable cookies through your browser settings.

For more information, please refer to Squarespace’s cookie policy.

11. Third-party links

This website may include links to other websites. We are not responsible for their privacy policies or practices.

12. Changes to this policy

This policy may be updated from time to time. Any changes will be posted on this page with an updated date.

13. Contact

If you have any questions about this policy or how your data is handled, please contact:

claudiacongrave22@gmail.com